Questions 1-3

STATION ANNOUNCEMENT To all passengers: Due to a signal failure on the southern line this morning, several services have been delayed or rerouted. The 10:15 train to Lyon is now scheduled to depart at 11:05. Please check the departure board for the latest platform information. Notice on the departure board: All Lyon services now boarding at Platform 4. We apologise for the inconvenience. Services were disrupted due to the signal failure, but our staff are working to restore normal timetables as soon as possible. Passengers holding confirmed reservations for the affected Lyon service may use the replacement bus. A replacement bus will depart at 11:30 from bus bay 2 and will follow the usual route to Lyon with a reduced number of stops. If you prefer a refund or wish to change your booking, visit the ticket office (open until 17:00) or contact customer service at 0800 555 200. For passengers making connections beyond Lyon, please speak with the information desk before boarding so we can advise on onward travel options. Thank you for your patience and cooperation.