| reservation |
noun |
A booking for a room or service in advance |
I made a reservation for a double room from June 10 to June 12. |
| check in / check-in |
verb / noun |
To register on arrival / the act of registering |
Please check in at the front desk when you arrive. |
| check out / check-out |
verb / noun |
To settle your bill and leave / the act of leaving the hotel |
Check-out is at 11 AM; late check-out can be requested. |
| concierge |
noun |
Hotel staff who assist guests with services and information |
The concierge booked a taxi and a restaurant for our client. |
| amenities |
noun (plural) |
Facilities or services provided by the hotel (e.g., pool, Wi-Fi) |
The hotel offers complimentary Wi-Fi and other amenities. |
| suite |
noun |
A set of connected rooms, usually more spacious and upscale |
The executive suite includes a living area and a small meeting table. |
| housekeeping |
noun |
The service that cleans and maintains guest rooms |
Housekeeping will service your room between 9 AM and 3 PM. |
| minibar |
noun |
Small fridge in the guest room with drinks and snacks |
Items from the minibar will be charged to your room. |