Expressing attitudes and feelings precisely

This lesson teaches how to communicate attitudes and feelings clearly and appropriately in professional English. Precise expression helps you convey your stance (support, concern, doubt, enthusiasm) without causing misunderstanding or unintended offence.

• Choose words that match the intensity of your feeling (e.g., concerned vs. outraged).
• Use hedging and modifiers to be diplomatic in business contexts.
• Prefer specific descriptions over vague statements to avoid confusion.

Be deliberate about intensity and formality when expressing feelings in professional contexts.

• Use mild language (concerned, have reservations) for constructive feedback.
• Reserve strong words (outraged, furious) for exceptional, clear cases.
• Add qualifiers to soften statements (slightly, somewhat, a bit) when needed.

Precision = choose the right verb/adjective + appropriate modifier

Avoid these universal errors when expressing feelings or attitudes in English.

• Overusing intensifiers like 'very' or 'really' — they reduce precision.
• Being too vague (e.g., 'I don't like this') instead of specifying what is the issue.
• Using overly emotional language in formal settings (risk of sounding unprofessional).
• Mixing registers (colloquial expressions in formal emails).
• Failing to use hedging when needed — abrupt statements can sound rude.

Aim for clarity, appropriate tone, and specific language.