Questions 1-4

To: support@shopfast.com From: Customer Support Team Subject: Follow-up on Order A5123 - return and refund Dear Customer, Thank you for contacting ShopFast about your recent purchase. We apologize that the first charger did not work as expected. A replacement item (1) _____ last Wednesday, but the carrier marked it as delivered to the wrong address. We arranged a return for the faulty charger and, if you send the package back using the pre-paid label, we (2) _____ a full refund within five working days. Please note that damaged items must be inspected before refunds are issued. We also appreciate customers who leave helpful reviews; positive feedback helps us improve and assists other buyers. (3) _____ We read every review and respond when appropriate. To speed up the refund and exchange process, please (4) _____ so we can match the return to your order quickly. Best regards, Customer Support Team ShopFast