Questions 1-3

📝 Transcription Hello everyone, this is Learning Services with some news about our online training platform. Next week we'll enable assisted streaming for live classes to reduce buffering for users on slower connections. If you experience repeated disconnects, please email support@example.com with your course ID and a timestamp so we can investigate. Your module progress is saved automatically, but to obtain your course certificate you must pass the final quiz and request the certificate through your dashboard within 30 days of completion. Thanks for studying with us—keep going and contact support if you need help. ───────────────────────────── Question 1 What is the main purpose of this announcement? (A) To recruit volunteers for course moderation (B) To inform learners about platform updates and the certificate process (C) To announce a temporary shutdown of the platform (D) To advertise a new paid training program Question 2 Who is making this announcement? (A) A student representative (B) A course instructor (C) The Learning Services team (D) The finance department Question 3 What should users do if they experience repeated disconnects? (A) Restart the course from the beginning (B) Email support with their course ID and a timestamp (C) Wait 30 days before contacting anyone (D) Request a refund through the dashboard