Questions 1-3

📝 Transcription Good morning. This is the admissions desk at Riverside Medical Centre. If you're here for today's outpatient blood tests, please note that results will be available by 3 p.m. and can be collected at the lab reception on Level 2. Patients with insurance should bring photo ID and their insurance card to the billing office on the ground floor before leaving; unpaid co-payments must be settled within seven days. We're also offering a free follow-up phone call for anyone referred today—leave a contact number at admissions. If you have questions, speak to our admissions officer at the desk. Thank you. ───────────────────────────── Question 1 What are patients with insurance asked to do before leaving? (A) Present ID and insurance documents at the billing office (B) Leave a contact number for a follow-up call (C) Collect results at the lab reception on Level 2 (D) Visit the outpatient clinic for a check-up Question 2 Where should patients collect their blood test results? (A) Admissions desk on the ground floor (B) Billing office on the ground floor (C) Lab reception on Level 2 (D) Outpatient clinic on Level 4 Question 3 Who is most likely making this announcement? (A) A pharmacy technician (B) A staff member from the admissions desk (C) A hospital doctor (D) A patient services volunteer