Questions 1-9

📝 Transcription M: Hello, I'm calling to register for the Level 2 Project Management certification. I tried online but the form closed before I could finish. W: No problem. We can register you by phone. The next exam session is on June 12th and the registration fee is $95. M: June 12th might conflict with my work travel. Is there a way to defer to the next session if necessary? W: Yes, you can request a deferral up to two weeks before the exam; note there is a $15 administrative charge. M: Morning, production line 3 had to stop twice last night because the sealing machine failed. W: That's worrying. Quality checks flagged two batches of jars with loose lids. We need to find the cause before the evening shift. M: Maintenance says the seals were worn; they recommend replacing the roller and running a test at 8 a.m. to confirm. W: Good. Also, can we move the evening team's start time to 4 p.m. so maintenance can complete repairs during a quieter period? M: Good afternoon, Conference Services, this is Mark. How can I help? W: Hi Mark, I'd like to reserve the main conference room for our two-day product launch on September 17th and 18th. We'll need seating for 120 and a projector. M: September 17–18 is available, but the in-room projector is currently booked. We can provide an external projector for $120 per day or move the event to the smaller room. W: We must keep those dates. Please arrange the external projector for both days and send the updated invoice to finance. ───────────────────────────── Question 1 Who are the two speakers in this conversation? (A) A student calling to register and an exam administrator (B) Two students discussing study plans (C) A teacher and a school principal (D) Two coworkers arranging internal training Question 2 What does the woman offer to do regarding the registration? (A) Register him by phone (B) Ask him to come in person (C) Put him on a waiting list (D) Tell him to register online only Question 3 What is the registration fee for the exam? (A) $150 (B) $120 (C) $75 (D) $95 Question 4 What change does the woman suggest to accommodate repairs? (A) Increase staff on the evening shift (B) Move the evening team's start time to 4 p.m. (C) Cancel the evening shift (D) Start the evening shift earlier at 2 p.m. Question 5 What solution does maintenance recommend for the machine problem? (A) Hire an external contractor immediately (B) Replace all jars from last week (C) Replace the roller and run a test at 8 a.m. (D) Delay production for a week Question 6 When will maintenance run a test to confirm the repair? (A) At 8 a.m. (B) At 10 a.m. (C) At 4 p.m. (D) At noon Question 7 Why is the woman calling Conference Services? (A) To reserve the main conference room for a product launch (B) To ask about nearby hotels (C) To request only catering for an event (D) To cancel an earlier booking Question 8 What is the main topic of this conversation? (A) Negotiating room rental rates (B) Requesting a refund for a deposit (C) Arranging a conference room and projector for a product launch (D) Complaining about AV equipment quality Question 9 How much does the external projector cost per day? (A) $200 per day (B) $90 per day (C) $150 per day (D) $120 per day